Types of personal data we collect
We may collect the following personal data about you when you contact us including, via the Website:
- Contact Information: such as your name, email address, telephone number.
We and our third party providers may automatically collect certain information from (or in connection with) your device when you visit the Website. This information includes:
- Device Data:
including internet protocol (IP) address, operating system and platform, device type and version, browser type and version, browser id, the URL entered and the referring/destination page, date/time of visit, language preferences, the time spent on our Website and any errors that may occur during the visit to our Website; and
- Analytics data:
including the path taken to/from our Website, usage and activity on our Website.
How we may use the personal data we collect and the legal basis relied on for such use
We process personal data for the following purposes:
|Categories of personal data
|Personal Contact Information
|Send you service-related communications and respond to your communications made via the Website.
|We have a legitimate interest to respond to your communications and keep records in case of complaints / legal claims.
|Device and Analytics Data
|Administer, analyze, improve and personalize our Website (including, testing, trouble-shooting and research)
|We have a legitimate interest in providing the Website and processing personal data to see if and how our Website can be improved, so that we can offer you a better user experience in the future.
|Device and Analytics Data
|To ensure network and information security, including monitoring authorized users’ access to our Website for the purpose of preventing cyber-attacks, unauthorized use of our systems and Website, prevention or detection of crime and protection of personal data.
|We have a legitimate interest in ensuring that our systems / Website are secure and that individuals are using our systems / Website correctly.
|For marketing and advertising purposes, including through email to offer you information and updates on products or services we think that you may be interested in.
|Where required, with your consent or otherwise in reliance on our legitimate interests i.e., to find, customize and offer products and services we hope you find useful and relevant and in turn, provide you with quality customer service. You can stop receiving promotional email communications from us by clicking on the “unsubscribe” link provided in such communications.
|Device and Analytics Data
|To defend and enforce our rights (and those of third parties) including, against legal claims and to manage regulatory matters, investigations, data breaches, and/or data subject requests.
|To comply with our legal obligations. We have a legitimate interest to manage our business and to ensure that all investigations and proceedings etc. are managed efficiently and effectively.
Consequences of not providing personal data
Where we need to collect / process personal data by virtue of a legal obligation and you do not provide this personal data when requested, we may not be able to comply with our legal obligations or provide you with the services. In such case, we may have to terminate our relationship with you.
Disclosure of your personal data
We may share your personal data with the following third parties:
- Our Affiliates: we may share your personal data with our subsidiaries and affiliates for the same purposes as described above.
There also may be instances where we may share personal data with third parties as required by applicable law, a court order or a governmental regulation; if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding; in order to enforce or apply our agreements; or to protect the rights, property or safety of Omicelo or other third parties.
International transfers of personal data
The personal data we collect may be transferred to and stored in countries outside of the country you are residing in to locations where we and our third-party service providers have operations, including in the USA. For example, if you are accessing the Website (hosted in the USA) from the EU/UK, your personal data will be processed outside of the EU/UK.
European Transfers: Any transfer of personal data made by us from or originating in the EU/UK to a recipient as identified above, located outside of the EU/UK, will be made in reliance on appropriate data transfer mechanisms such as, Standard Contractual Clauses or similar, Binding Corporate Rules or otherwise in reliance on a derogation for the transfer (e.g., where the transfer is necessary for the defense of legal claims).
If you would like further information or a copy of the relevant contractual safeguards, you can contact us using the details set out below.
Security and retention
We use appropriate technical, administrative and physical safeguards to protect personal data from loss, misuse or alteration. You acknowledge and agree that no organization can guarantee the absolute security of personal data and any transmission of personal data is at your own risk.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period, the amount, nature and sensitivity of the personal data are considered, together with the necessity and purposes of the processing (including, whether such purposes can be achieved through other means) and the potential risk of harm from unauthorized use or disclosure of the personal data. In exceptional cases (e.g., in pending litigation matters or where the law requires us to) your personal data may need to be kept for longer periods of time.
Cookies and similar technologies
Third party links
Our website may, from time to time, contain links to and from third party websites, plug-ins or applications. If you follow a link to any of these websites, plug-ins or applications please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data.
EU/UK privacy rights
If you are located in the EU or the UK or you are interacting with an Omicelo entity you have the following data privacy rights which may be subject to limitations / restrictions:
- The right to request access to your personal data;
- The right to request that your personal data is corrected or deleted;
- The right to request that we restrict our processing of your personal data;
- The right to object to the processing of your personal data including, where it is carried out (i) for our legitimate interests unless we can demonstrate compelling legitimate grounds for the processing, and/or (ii) for direct marketing purposes;
- The right to request that personal data be provided to you or a third party in a machine-readable format.
Please contact us via the contact information provided below in case you wish to exercise any of the above rights.
You also have the right to file a complaint with the competent data protection authority if you believe we did not properly handle your personal data or did not respect your rights.